At FlyJunction.co.uk, we aim to make your travel planning experience as flexible and transparent as possible. We understand that travel plans can change, which is why we offer a range of cancellation and refund options. Please note that policies may vary depending on the accommodation provider and the specific terms selected during booking.
Cancellation Policies
Free Cancellation
Many accommodations listed on FlyJunction.co.uk offer free cancellation up to a designated deadline typically one or two days prior to check-in. Cancellations made after this window may incur charges or may be deemed non-refundable.
Non-Refundable Bookings
Some bookings, especially those with discounted or promotional rates, may be labeled as non-refundable. If you cancel under this policy, no refund will be issued.
Partially Refundable Options
Certain bookings allow for partial refunds depending on the timing of the cancellation. These terms are clearly displayed during the booking process.
Deposit and Prepayment Terms
Deposits
Some properties may require a deposit to secure your reservation. If canceled within the allowed free cancellation period, this deposit is generally refundable. Outside of this window, the deposit may be forfeited.
Prepayment
In some cases, a portion of your booking often the cost of the first night may be charged in advance. For non-refundable or partially refundable bookings, this prepayment is typically retained in the event of a cancellation.
Exceptional Circumstances (Force Majeure)
In the case of unexpected events such as natural disasters, public health emergencies, or government-imposed travel restrictions (e.g., COVID-19), FlyJunction.co.uk will follow special procedures. Depending on the situation, you may be eligible for a full refund or offered alternative accommodation at no additional cost.
Refund Processing Time
If your booking qualifies for a refund, FlyJunction.co.uk will initiate the refund process promptly. The time it takes for the funds to reflect in your account may vary depending on your bank or payment provider. In most cases, refunds are processed within 7 to 10 business days.
Host-Specific Policies
Some listings on FlyJunction.co.uk are managed by individual hosts who may have their own cancellation and refund policies. These will be clearly outlined during the booking process and in your confirmation email. Please review them carefully before finalizing your reservation.
