Return Policy
At FlyJunction.co.uk, we are committed to delivering exceptional travel experiences and ensuring your satisfaction with every booking made through our platform. This Return Policy outlines the terms and conditions related to cancellations, modifications, and refunds for travel services booked on our site.
Cancellation Policies
Free Cancellation
Many of our travel services including flights, accommodations, and car rentals offer free cancellation within a specified period, which is clearly displayed during the booking process.
Cancellations made after the free cancellation window may be subject to charges or may be non-refundable, depending on the terms set by the individual service provider.
Non-Refundable Bookings
Some discounted services are designated as non-refundable. If you choose one of these options, please note that cancellations will not be eligible for any refund.
Partially Refundable Bookings
Certain services allow partial refunds depending on how far in advance the cancellation is made. Full details will be presented at the time of booking and in your confirmation email.
Modification Policies
Change of Dates
You may request changes to your travel dates based on availability and the policies of the respective service provider. Additional fees may apply depending on the nature of the change.
Please review the modification terms included in your booking confirmation for full details.
Service Changes
Modifications to your booked services such as flight upgrades or room type changes may be possible. Any such changes are subject to provider approval and may involve extra charges.
Force Majeure
In cases of force majeure such as natural disasters, political unrest, or public health emergencies FlyJunction.co.uk will work closely with service providers to offer flexible solutions. These may include:
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Full or partial refunds
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Free rescheduling or date changes
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Assistance in securing alternative arrangements at no additional cost
Refund Processing
Once a cancellation or return is confirmed and approved, FlyJunction.co.uk will initiate the refund process promptly.
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Refunds are issued to the original payment method used at the time of booking
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Depending on your bank or payment provider, it may take up to 20 business days for the funds to appear in your account
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In some cases, refunds may be processed faster—especially for credit card transactions
Service-Specific Policies
Each travel provider (e.g., airlines, hotels, car rental agencies) may maintain its own refund and cancellation policy, which may override our general policy in certain situations. These will be:
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Clearly presented during the booking process
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Detailed in your booking confirmation email.
Please ensure you review these policies carefully before finalizing your reservation.
How to Cancel or Modify a Booking
To change or cancel a booking, please follow these steps:
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Log in to your account at flyjunction.co.uk
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Go to your booking history
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Follow the on-screen instructions to modify or cancel your booking
If you need assistance at any point, our 24/7 customer support team is here to help via our support portal or the contact details listed on our website.
